Ms Shaye

Liberty Mutual is number 5 on the incline of entirely major Auto Insurance Carriers. Like both other company their goal is to be#1. The combined dimension last quarter (2008) for Liberty Mutual was 98%, which is awesome. On April 23, 2008, LMG and Safeco Corpo proportionn (Safeco) announced that they entered into a definitive agreement pursuant(predicate) to which Liberty Mutual Group, through its subsidiaries, will acquire all outstanding shares of common stock of Safeco for $68.25 per share or near $6.2 billion. Safeco on the other hand had a combined ratio of 94% for the last quarter. Combined ratio is a frank measure of insurer profitability. Losses and expenses are on coronate as the numerator with earned premium underneath as the denominator. The resulting advisement results in a ratio. A ratio greater than century% means the insurer is paying out more in losses, expenses, and states than it is earning in premiums. A ratio less than 100% indicates greater premiums than losses, expenses, and claims. Both companies shared the same end result as the reason for the decline in their scores, customer service and the general length of metre it takes to investigate a claim.



Studies have shown that at one time a customer becomes irate at the length of time it takes to pay for vehicle damages, authorize a car term of a contract it is more likely that a visible injury claim will be added just out of spite and not a true injury. The average settlement for a bodily injury claim in the auto insurance manufacture is $13,500.00. With the continuous influx of bodily injury claims the combined ratio rises.
The problem statement: Due to the length of time it takes to demoralize a Police report and complete the claims investigation many an(prenominal) customers are left unsatisfied and are often good of complaints which may lead to the precipitation of bodily injury claims. thither is a definite need to improve the process of obtaining police force reports in a quick and efficient manner.
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